AI Automation Engineer. I ship production systems that move business metrics.

Problem

Paper check-in re-typed into Excel, 63% of revenue arriving through OTAs that hide guest contacts, and a PMS and channel manager that talked to nothing else.

Decisions that shaped it

1. 01Shipped digital check-in first: the most frequent, most visible pain, and it seeds the hotel's own guest database
2. 02Used n8n as the reconciliation layer between the PMS and the channel manager instead of point-to-point scripts
3. 03Measured the system's leads separately from what staff closed, so the ROI claim stays defensible

Problem

A 5-day, 2-venue community program (workshops, demo days, sponsors) with no production team and no budget for event software.

Decisions that shaped it

1. 01Built the ops platform as a template first, then instantiated it for this event
2. 02Split door control (AFORO) from planning (EventoCore) so venue staff got one-screen, PIN-only tools
3. 03Real-time voting app (Ship It Live) for the demo day instead of judging by hand

Problem

A floor audit surfaced three leaks: no visibility into bar vs. storage stock, cash that didn't reconcile, and member sign-up living in staff memory.

Decisions that shaped it

1. 01Diagnosed on the floor (Gemba Walk) before writing a PRD with 5 core modules
2. 02Prototyped the UI first to validate the architecture with staff before backend work
3. 03Modeled a full ledger: orders, sales, stock by location, waste with photo evidence, shift and day close